Frequently Asked Questions
Find clear answers about our booking website service for med spas and aesthetic clinics
General Questions
Basic information about our booking website service for med spas
We build and manage custom booking websites specifically for med spas and aesthetic clinics. This includes:
- A mobile-optimized booking website for your clinic
- Payment integration for deposits and full payments
- Calendar sync with your existing schedule
- Automated email and WhatsApp reminders
- Ongoing support and maintenance
You get a complete booking solution—no software to install or learn.
We provide a done-for-you service, not just software:
Booking Software: You buy a tool, learn it, set it up, and manage it yourself.
Our Service: We design, build, and manage your entire booking website for you.
Think of it like hiring a web designer vs using a website builder. We handle the technical work so you can focus on your patients.
No technical skills needed. We handle everything:
- Website setup and design
- Calendar and payment integration
- Testing and quality assurance
- Ongoing maintenance and updates
Your team simply receives booking notifications and manages appointments through a simple dashboard.
Yes, specifically designed for med spas. Our booking websites are built for:
- Botox and filler clinics
- Laser treatment centers
- Medical aesthetics practices
- Cosmetic dermatology clinics
We understand the unique needs of high-value appointments, consultation requirements, and no-show prevention in the aesthetics industry.
Our Service
Details about what's included in our booking website service
Our complete service includes:
- Custom Booking Website: Designed for your clinic's branding
- Mobile Optimization: Perfect experience on phones and tablets
- Calendar Integration: Sync with Google Calendar or Outlook
- Payment Processing: Accept deposits and full payments
- Automated Reminders: Email and WhatsApp confirmations
- No-Show Protection: Deposit requirements and policies
- Client Management: Simple dashboard for your team
- Ongoing Support: Technical support and updates
Yes! We have several examples:
- Live demo of a med spa booking flow
- Case studies showing before/after results
- Client testimonials with specific results
Note: All our websites are customized for each clinic's specific services, branding, and workflow.
Setup & Process
How we build and launch your booking website
Most clinics are live within 3-5 business days. The process:
- Day 1: Initial call (15 mins) to discuss your needs
- Day 2-3: We build and configure your booking website
- Day 4: You review and test the website
- Day 5: We launch and train your team
Complex setups with multiple locations or special requirements may take 7-10 days.
We need basic information to build your booking website:
- Clinic name, logo, and branding colors
- List of services with descriptions and prices
- Your working hours and appointment durations
- Calendar access (Google Calendar or Outlook)
- Deposit preferences and policies
- Notification preferences (email/WhatsApp)
We collect this through a simple form and a 15-minute call.
Payments & Deposits
Handling payments, deposits, and financial security
Yes, and we highly recommend it for med spas. You can:
- Require deposits for all appointments
- Set different deposit amounts per service
- Require full payment upfront for some services
- Offer deposit-free booking for returning clients
Industry average: Clinics using deposits reduce no-shows by 80-90%.
We support all major payment methods:
- Credit/Debit Cards (Visa, Mastercard, Amex)
- Apple Pay
- Google Pay
- Bank transfers (in some regions)
Payments are processed through secure, PCI-compliant payment gateways. We handle the setup and security.
Support & Management
Ongoing support, maintenance, and management
We provide comprehensive ongoing support:
- Email Support: Response within 24 hours
- WhatsApp Support: Quick questions answered same day
- Technical Maintenance: Updates, backups, and security
- Performance Monitoring: We track your booking metrics
- Monthly Reports: Booking performance and insights
Think of us as your booking website management team.
Client data belongs to you. We ensure:
- You own all client data collected through bookings
- Secure data storage with regular backups
- GDPR-compliant data handling for EU clients
- Option to export client data anytime
- Clear privacy policies for your clients
We act as a data processor—you remain the data controller for your clients' information.
Still have questions?
Schedule a free 15-minute consultation with our team. We'll answer all your questions and show you exactly how we can help your clinic.